Leadership

People

Preventing Bias Induced Burnout in Design Teams

How cultural bias in the workplace leads to burnout.

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Salesforce All Star Award 2021

Saleforce Technology and Product

"Douglas led his UX team by example. He demonstrated equal parts vulnerability and courage, listening and sharing, thoughtfulness and action. This resulted in a high level of trust with all of those he worked with. This trust was further amplified by the level of integrity by which he operated; when Douglas said he would do something he did, which his partners in product management, product marketing, and engineering have greatly benefited from."

Salesforce Peer Nominator
Salesforce TMP All Star Award

Process

Lean UX Canvas 2.0

Facilitation tool for cross-functional teams designed to create a customer-centric conversation about the work the team is doing.

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Hypothesis Prioritization Canvas

What is the most important thing we need to learn first?

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Adobe Illustrator & Figma for product designers.

Values

Balanced Wellbeing

Collaborative Relationships

Continuous Learning

Courageous Communication